Call Centre/ Customer Service

Call Centre/ Customer Service

Business growth and excellence are directly related to a good customer experience that occurs across multi-channels such as voice based support, online or front desk assistance and ensuring a code of good practice by deploying qualified and trained staffs for the same.

Jams HR In-house Outsourcing team delineate the cutting-edge technology for the most modern call center environments. Our staff is trained in all aspects of the job including smart body language, voice control and judicious handling of customers ensuring a hiccup-free customer service.

Our Language Lab expertise ensures the candidates meet fluency of verbal communication through language phrases, diction, grammar and practical usage. We interview candidates for their domain knowledge to ensure that they are suitable to represent the product and services they are entrusted with.

Areas of Expertise:

  • Collections Representatives
  • Dispatchers
  • Technical Support
  • Call Center agents for various domains
  • Mortgage/Loan Processors
  • Tele marketing
  • Indoor & Outdoor Sales Representatives
  • Language Lab for Communication
  • Team Leaders/Managers

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Why JAMS HR?

  • Customized solutions in HR training, consultation, manpower services, payrolls and incentives and skill development
  • Services designed in keeping with company ethos and values
  • Cost-effective solutions that guarantee long-term effectiveness
  • Fast and responsive professional guidance that is tailor-made for each industry vertical.